Privacy Policy

Last updated: February 2026

This Privacy Policy explains how I collect, use, and protect your personal data.

I am committed to respecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who I Am

I am: Joanne Andrews, Scotland, voiceoverscottish@gmail.com

Name: Joanne Andrews, Joanne Andrews Presentations
Profession: Full-Time Voiceover Artist
Email: voiceoverscottish@gmail.com
Website: www.joanneandrews.co.uk

For the purposes of data protection law, I am the data controller of your personal information.

2. What Personal Data I Collect

I may collect and process the following information:

·       Name

·       Email address

·       Company name (if provided)

·       Billing details and invoices

·       Project details (scripts, briefs, usage requirements)

·       Communications sent to me (emails, contact forms, messages)

·       Payment confirmation details (note: I do not store full card details)

3. How I Collect Your Data

Your data is collected when you:

·       Contact me via email or a contact form

·       Request a quote or book a voiceover

·       Hire me for a project

·       Communicate with me during or after a project

4. How I Use Your Data

I use your personal data to:

·       Respond to enquiries

·       Provide quotes and voiceover services

·       Deliver completed voiceover projects

·       Issue invoices and process payments

·       Keep records for accounting and tax purposes

·       Comply with legal obligations

I only use your data when I have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, I process your data on the following lawful bases:

·       Contract: To provide voiceover services you request

·       Legitimate interests: To communicate with clients and run my business

·       Legal obligation: For accounting and tax record-keeping

6. How Your Data Is Stored

Your data is stored securely using:

·       Password-protected email accounts

·       Secure cloud storage and/or local storage

·       Accounting or invoicing software (where applicable)

I take reasonable steps to protect your data from unauthorised access, loss, or misuse.

7. How Long I Keep Your Data

I only keep personal data for as long as necessary:

·       Project and communication data: for ongoing or future client relationships

·       Financial records: up to 6 years, as required by UK tax law

When data is no longer needed, it is securely deleted.

8. Sharing Your Data

I do not sell or rent your personal data.

Your data may be shared only with trusted third parties when necessary, such as:

·       Accountants or bookkeeping services

·       Payment processors (e.g. PayPal, Stripe)

·       Cloud storage or email providers

These providers are required to handle your data securely and lawfully.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

·       Access your personal data

·       Request correction of inaccurate data

·       Request deletion of your data

·       Object to or restrict processing

·       Request data portability

·       Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact me at: voiceoverscottish@gmail.com

10. Cookies (If Applicable)

If my website uses cookies, these are used only to improve website functionality and performance.
[If you don’t use cookies, you can say: “This website does not use cookies.”]

11. Changes to This Policy

I may update this Privacy Policy from time to time.
The latest version will always be available on my website.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact me at:

Email: voiceoverscottish@gmail.com